Under the general direction of the Director, Enforcement & Civic Order, the supervisor is responsible for assisting with enforcing the rules and regulations of the local authority, as well as maintaining civic order and protecting and securing the property of the authority. The supervisor will do this by implementing the approved enforcement plans and by leading and guiding a team of enforcement officers.
Application Deadline:
Jul 10, 2026 - 05:00pm
Qualifications:
- Diploma in security science or a related discipline.
- At least 5 years progressive work experience in the area of security/law enforcement.
- Appointment as a district constable would be a key asset.
Responsibilities:
- Assists the director in coordinating patrol of designated streets, market districts, city centers and areas where investigation/intelligence suggest civic order is being or likely to be disturbed.
- Coordinates enforcement teams to ‘hot spot’s such as bus/car termini to enforce the rules of the authority and to partner with the Jamaica Constabulary Force/other law enforcement agency/security personnel in these efforts.
- Ensures that work team is effectively supervised and supported before, during and after enforcement exercises.
- Ensures that work team is provided with proper guidance and explanations before embarking on exercises.
- Prepares work schedules to ensure adequate staffing assignments at various locations.
- Schedules and coordinates teams to effect compliance with rules and regulations, not limited to zoning, land use, nuisance, health and safety, blight and other matters of public concerns which fall under the local authority.
- Assists with property and security planning and implementation for the local authority.
- Conducts research and recommends security systems – camera monitor, surveillance, electronic access.
- Works with other divisions/units (for e.g. commercial services) devices strategies to collect outstanding revenues from persons who owes moneys to the authority.
- Assists with investigations and inspection of property for violation/breaches and recommends to the Local Authority appropriate course of action.
- Assists with preparation of case files and warning letters to tackle offending behaviour.
- Ensures an accurate documentation and case files on all investigations, inspections enforcement activity to substantiate violations, including drawing diagrams and taking pictures as supporting evidence.
- Provides information to help with preparation of evidence in support of legal actions taken by the local authority.
- Assists the director in conducting relevant research, and providing advice and guidance to the local authority on issues relating to the portfolio.
- Acts as witness in support of any legal action taken by the local authority to address offending behaviour or non-compliance with statutory regulations.
- Performs undercover operations to identify where civic order is threatened and suggest preventative strategies.
- Builds relationship with stakeholders to enhance trust and to receive information that can help the local authority in the enforcement and preservation of civic order endeavours.
- Participates in presentation to community organizations and groups.
- Receives and handles citizens’ complaints of unauthorized commercial enterprises.
- Leads and maintains a professional decorum and display a positive attitude in all dealings with citizens.
- Marshalls the team in property tax collection drives and related matters.
- Helps with assessing environmental hazards such as traffic congestion, stray or wild animals and recommends counteracting strategies.
- Assists the director with developing plans and budgets for the division.
- Ensures the effective development and maintenance of operating systems for division planning, service delivery, data collection, program evaluation, and reporting.
- Ensures the proper creation, maintenance, sharing, storage, and use of divisional records and information.
- Ensures that information/data requested under the Access to Information Act and other laws such as request from auditors are provided.
- Ensures that data are handled in keeping with Data Protection Act.
Job Type: